SAP SuccessFactors

Cloud-based human capital management (HCM) software platform, originally founded as SuccessFactors in 2001 (performance management software), then acquired by SAP in 2011 to compete with Workday's cloud HCM offering.

The chapter highlights convergent evolution with Workday: both platforms independently converged on cloud SaaS deployment, unified architecture, continuous updates, per-employee subscription pricing, and mobile-first design. The convergence occurred because technological and market changes (AWS/Azure maturation, iPhone/Android adoption, regulatory complexity) made cloud-native HCM the dominant fitness peak.