Salesforce

Agentforce processed 3.2 trillion tokens in its first 90 days and closed 9,500 paid deals by December 2025. This explosive adoption mirrors bacterial quorum sensing: once enough early adopters validated the technology, enterprise customers reached critical density and collective adoption accelerated exponentially. The platform's near-$1.4 billion ARR from AI products represents a 114% year-over-year surge, demonstrating the same threshold-triggered behavior seen when bacterial colonies coordinate action only after reaching population density.

Salesforce's $10.3 billion quarterly revenue (up 9% year-over-year) masks a deeper transformation from CRM provider to AI infrastructure layer. Like coral reefs engineering their environment to support diverse species, Salesforce built Data Cloud and Einstein to create habitats where third-party AI agents thrive. The 50% of Agentforce bookings coming from existing customer expansion shows mutualistic deepening: enterprises already embedded in Salesforce's ecosystem find it metabolically cheaper to extend existing relationships than migrate to competitors.

The company's 84% autonomous resolution rate for service requests—with only 2% requiring human intervention—reveals automation crossing from tool to colleague. This phase transition from software-as-service to agent-as-service mirrors the evolutionary leap from single-celled to multicellular life: individual functions now coordinate into autonomous problem-solving systems. At $41.5 billion projected FY2026 revenue, Salesforce demonstrates that network effects compound fastest when the network itself becomes intelligent.