30-Day Post-Crisis Sprint
A day-by-day tactical execution roadmap integrating all five reconciliation mechanisms into a comprehensive 30-day framework, with extension to 90 days.
A day-by-day tactical execution roadmap integrating all five reconciliation mechanisms into a comprehensive 30-day framework, with extension to 90 days. Provides specific actions for each phase of crisis response.
When to Use 30-Day Post-Crisis Sprint
Use immediately when crisis hits as your tactical execution guide. Print this, post it, practice it - because the crisis you don't expect will test whether you're prepared.
How to Apply
Days 0-1: Immediate Response
Hours 0-2: Crisis declared, team assembles, Crisis Lead designated. Hours 2-6: Fact-gathering (what, who affected, worst case). Hours 6-12: First public statement. Hours 12-24: Costly signal (concrete action demonstrating commitment).
Questions to Ask
- Is crisis team assembled?
- Do we have minimum viable facts?
- Have we issued public statement?
- What costly action have we taken?
Outputs
- Crisis Lead designation
- Fact summary
- Public statement
- Announced concrete action
Days 2-7: Investigation & Quick Wins
Days 2-3: Root cause analysis, scope assessment, liability assessment. Days 3-5: Quick wins execution (immediate fixes, direct victim compensation). Days 5-7: Structural changes roadmap drafted, board briefed. Day 7: Second public statement sharing findings.
Questions to Ask
- What caused this?
- How many affected?
- What can we fix immediately?
- What's our 30-60-90 plan?
Outputs
- Root cause report
- Quick wins implemented
- Structural changes roadmap
- Board briefing
- Second public statement
Days 8-14: Structural Changes Planning
Days 8-10: Design permanent mechanisms (hires, processes, systems). Days 10-12: Tie incentives to reconciliation (update comp plans). Days 12-14: Pilot quick changes with small group.
Questions to Ask
- What permanent mechanisms are needed?
- How is leadership comp tied to reconciliation?
- What can we pilot now?
Outputs
- Mechanism designs
- Incentive changes
- Pilot results
Days 15-30: Execute & Communicate
Days 15-21: Rollout structural changes, train teams. Days 21-28: Third public update with specific evidence (photos, screenshots, testimonials). Days 28-30: Establish ongoing cadence (monthly updates for 6 months, then quarterly).
Questions to Ask
- Are changes implemented?
- What evidence can we show?
- What's our ongoing reporting commitment?
Outputs
- Implemented changes
- Third public update with evidence
- Ongoing reporting commitment