Framework

Span of Control Optimization

TL;DR

A heuristic framework for determining optimal number of direct reports per manager, inspired by Murray's Law's optimization of biological branching ratios.

A heuristic framework for determining optimal number of direct reports per manager, inspired by Murray's Law's optimization of biological branching ratios. Balances oversight quality against hierarchy depth.

When to Use Span of Control Optimization

Use when designing reporting structures, evaluating manager workload, planning team sizes, or restructuring to add/remove management layers.

How to Apply

1

Assess Work Complexity

Determine the type of work being managed and its coordination requirements.

Questions to Ask

  • Is work routine/operational or complex/creative?
  • How much collaboration is required?
  • How frequently do decisions need manager input?

Outputs

  • Work type classification
2

Select Target Range

Choose appropriate span based on work type: Narrow (3-5) for complex creative work requiring close oversight; Medium (6-10) for most knowledge work; Wide (10-15+) for operational work with low coordination needs.

Outputs

  • Target span of control range
3

Identify Anti-Patterns

Check for common problems: Too narrow (<3) creates excessive hierarchy and slow decisions; Too wide (>15) causes manager overload and coordination breakdown.

Questions to Ask

  • How many approval layers for typical decisions?
  • Are managers providing adequate feedback?
  • Are teams coordinating effectively?

Outputs

  • Anti-pattern diagnosis

Span of Control Optimization Appears in 1 Chapters

Framework introduced in this chapter

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