Matrix Escape Plan
A 5-step process for converting non-transitive (circular) hierarchy to linear hierarchy.
A 5-step process for converting non-transitive (circular) hierarchy to linear hierarchy. Designed for organizations trapped in Unilever-style matrix structures where A>B, B>C, but C>A creates decision paralysis.
When to Use Matrix Escape Plan
When >30% of decision types create circular authority loops, decision times have ballooned, meeting frequency is excessive, or 'collaborative culture' has become code for 'no clear authority'.
How to Apply
Map Current Dominance Relationships
Document who actually has authority over what (not what org chart says). For each major decision type (product launches, budgets, hiring, strategy, pricing), identify if relationships are linear (A>B>C) or circular (A>B>C>A).
Outputs
- Decision authority map
- Circular relationship identification
Calculate Circular Dominance Frequency
For each decision type, determine: Is it circular? What's the decision time? How many meetings required? If >30% of decision types are circular, matrix is dysfunctional.
Outputs
- Circular frequency percentage
- Dysfunction diagnosis
Choose Dominant Hierarchy
Pick one hierarchy as primary authority. Product dominant (best for innovation-driven), Geographic dominant (best for local-market companies), or Functional dominant (rare, for operations-driven).
Outputs
- Primary hierarchy selection
- Subordinate hierarchy roles defined
Gradual Transition (6-12 months)
Months 1-3: Pilot in one decision domain, measure velocity improvement. Months 4-6: Expand to more domains if pilot worked. Months 7-12: Formalize in titles, reporting, compensation; train managers; eliminate conflicting roles.
Outputs
- Pilot results
- Full transition plan
- Updated org structure
Monitor for Reversion
Watch for matrix creep: 'Everyone must approve' replacing 'get input', 'no one decides' replacing 'coordinate', decision times increasing, meeting frequency rising. Intervene at first signs.
Outputs
- Ongoing monitoring metrics
- Reversion alerts