Biology of Business

Concept · Sales & Marketing Frameworks

Customer Lifetime Value (CLV/LTV)

Origin: Database marketing

By Alex Denne

Biological Parallel

Mycorrhizal fungi allocate more hyphal network to trees that provide consistent sugar supply over years, withdrawing resources from stingy partners. This lifetime value calculation determines investment: reliable long-term partners receive preferential nutrient delivery, while extractive relationships get minimal service. CLV mirrors mutualistic resource allocation: identify high-lifetime-value relationships through historical exchange patterns, invest disproportionately in partners with proven reciprocity, starve relationships that take more than they give.