Company

Twitter

TL;DR

Twitter accidentally built the most powerful positive feedback engine in media history.

Social Media

Twitter accidentally built the most powerful positive feedback engine in media history. What started as 'SMS of the internet' became self-reinforcing: tweets generated likes, likes triggered dopamine, dopamine drove more tweets, more tweets attracted followers, more followers amplified reach. The cycle accelerated without deliberate design, creating both individual addiction and network-level intelligence.

Beyond dopamine loops, Twitter emerged as a distributed global sensory system. During the 2009 Iranian election and 2011 Arab Spring, millions of users acted as sensors, collectively filtering and amplifying signals through retweets - chemotaxis writ large, with the network sensing gradients of importance. But positive feedback without negative feedback leads to instability. By 2016, the same amplification mechanics that drove growth also amplified toxicity, conspiracy theories, and mob dynamics.

The 2022 thermal shock - 75% staff cuts in 3 months - cooled the system too fast, damaging organizational capabilities evolved over 16 years. The lesson: positive feedback creates explosive growth and emergent intelligence, but requires carefully calibrated negative feedback to remain stable. Twitter proved that acceleration without brakes eventually crashes.

Cautionary Notes on Twitter

  • Built amplification without brakes
  • Toxicity problem emerged from same mechanics that drove growth

Twitter Appears in 2 Chapters

Twitter created network-level positive feedback and emerged as distributed sensory system, but amplified toxicity without negative feedback.

How Twitter's positive feedback loops created and destroyed value →

Twitter's 75% staff cut in 3 months (2022) exemplifies thermal shock - cooling too fast and damaging organizational systems.

Twitter's thermal shock from mass layoffs →

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