Citation

Managing the Unexpected: Resilient Performance in an Age of Uncertainty

Weick, K.E., Sutcliffe, K.M.

Jossey-Bass (2007)

TL;DR

Principles of high-reliability organizations

High-reliability organization principles including redundancy design. Weick and Sutcliffe's research on organizations that operate under high-stakes conditions informs the chapter's framework for managing redundancy over time and protecting it from optimization initiatives.

Key Findings from Weick & Sutcliffe (2007)

  • Principles of high-reliability organizations
  • Preoccupation with failure
  • Reluctance to simplify
  • Sensitivity to operations and deference to expertise

Related Frameworks for Managing the Unexpected: Resilient Performance in an Age of Uncertainty

Redundancy Design Framework

The Biology of Business

Sign up to be notified when the book is available to order.

Notify Me